privacy policy

We (Official Textiles) appreciate the importance and privacy of your data, which makes it imperative for us to clarify how information is collected and used.

Please read the following clauses carefully and if you do not agree to the terms of this Privacy Policy, please avoid using our Services provided through it

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you of any changes by stating the date we updated the Privacy Policy so that any changes or modifications become effective immediately upon posting on the Online Store and you waive the right to receive specific notice of each change or modification.

Data collection:

Personal data

The registration process includes the information (your personal information) that you provide to us to complete your transactions and also to contact you such as your name, shipping address / addresses, email, phone number and other information required to register your account or complete your orders. You have the right not to provide us with your personal information, but your refusal to do so may prevent you from Use certain features of the online store, including the ability to purchase.

Financial Statements

Financial information, which is the data associated with your payment method (such as your credit card number) that you use at the time of ordering, returning or exchanging through our online store, we store it in a very limited manner if the need arises, "such as your request to request a refund of the amount paid on your credit card" Bearing in mind that credit card payment requests are processed by another party without any interference from us in determining the success of the payment process or not.

Use of information

The information provided by you allows us to provide you with an easy and personalized experience.

Here are the uses of the information we have collected that may have been recorded by you when you visit and use our online store:

  • Managing promotional offers for a specific category of customers that have been classified by the managers of the online store
  • Compilation of statistical data and a comprehensive analysis of the use of the site to improve the results and the service provided in general.
  • Create and manage your account.
  • Send an email regarding your account or request.
  • Direct contact with you to notify you of something.
  • Executing and managing purchases, orders, payments and other transactions related to our online store
  • Creating a profile about you to make future visits to our store more personalized.
  • Increase the efficiency and operation of the site
  • Monitor and analyze usage and trends to improve your experience with the Site
  • Provide new products and services or recommendations to you based on your history with visiting our online store.
  • Processing payments and refunds.
  • Your request to contact you to resolve any issues related to your experience with our online store